![]() ![]() Salesforce Data Export Service allows you to back up every seven days (or 29 days, depending on the Salesforce edition). The infrequency of backups and lacking automation.In contrast, a third-party backup provider can provide the flexibility to retain data, from one year and up to 99 years. Is your customer data part of your long-term strategy? Salesforce backup is limited to a maximum retention period of 90 days. A third-party backup provider can offer superior services for a predictable, all-inclusive price per user, per month. Professional service costs are high, as high as $10,000 per restore, per organization. With reliable backups and quick recovery in case of a disaster, you will not only have peace of mind that you can recover data (and metadata) when you need it, but also that you maintain data compliance. The hackers gathered data from about 10,000 consumers nationwide and sold it to criminals on the dark web.īearing the sophistication of cyberattacks in mind, it is important to consider what the impact of a security breach is on your organization, and what your data protection plan is to mitigate these attacks.Ī third-party cloud backup is a key component of data protection best practices. The breach compromised a considerable chunk of customer data, including credit card information and personal identifiers. Unfortunately, in 2019, a cloud-based e-commerce platform and children’s clothing company, Hanna Andersson, had its data exposed due to a malware that infiltrated Salesforce. It is recommended that you keep a regular backup of your data and to do a manual point-in-time backup before you proceed with any major data project within your organization.”Īccidental deletion remains the top cause of Salesforce data loss, leading to nearly 70% of the data loss incidents.īeing at the heart of the value chain and hosting huge volumes of sensitive customer data, Salesforce is a prime target for cybersecurity attacks. And a simple mistake in your source file or field mapping could spell disaster for your data. ![]() With tools like the Data Loader, it is very easy to mass delete or update records. “Even with the best of intentions, users and administrators have been in situations where they have either deleted large amounts of data, or have modified records, only to later realize that a mistake was made. We recommend that customers vet multiple offerings and audit the reviews provided by other customers before selecting one of these offerings.”Ĭonsider this statement directly from Salesforce best practices to back up data: You can search for these by visiting the AppExchange directly and searching for keyword backup. Some of these are more comprehensive in that they allow you to automate backups of both your data AND your metadata and provide a mechanism by which to restore that data easily. “There are a number of data backup solutions offered by our partners on our AppExchange. In addition to the drawbacks above, there are many reasons why Salesforce data should be backed up with a third-party backup and recovery solution. Salesforce suggests using third-party backups as part of the data backup strategy.Salesforce ended its Data Recovery Service in July 2020, citing quality issues, but it was revived in March 2021 after customers demanded a native backup service.You’ll miss out on custom fields, page layouts, reports, dashboards, and custom code backup. Backup does not cover vital Salesforce metadata.Salesforce Data Recovery Service is very expensive, costing $10,000 per restore per organization.It takes 6 to 8 weeks for data backup recovery time objective (RTO).How Effective Is Native Salesforce Backup and Recovery Service?Īccording to industry analysts (and even a Salesforce best-practices blog), using the native backup and recovery capabilities can have the following drawbacks:
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